Terms and Conditions
Acceptance of Terms –
When you access this site, you acknowledge that you have read and agree to the
terms described below. If you do not agree to the terms discussed here, you
should exit the site and refrain from placing any order.
ECOCANA (also known
as ECOCANA SDN BHD) reserves the right to change or modify these Terms at
any time and in its sole discretion. Your continued use of the Sites will
confirm your acceptance of the revised Terms. We encourage you to frequently
review the Terms to ensure you understand the terms and conditions that apply
to your use of the Sites. If you do not agree to the amended Terms, you must
stop using the Sites. Any use of the Sites in violation of these Terms may
result in, among other things, termination of your account.
This page, together
with the documents referred to on it, tells you the terms and conditions (these
Terms and Conditions) on which we supply any of the products (each a Product)
listed on our website www.ecocanasports.com (hereinafter referred to as ‘the
Site’) to you.
Your Conduct and Use
Limitation
You shall not carry
out any act or omission or procure any act or omission which would:
(a) disrupt, impair or interfere with, alter or modify this website or its
software;
(b) act in a way that affects or reflects negatively on us or anyone else;
(c) collect or attempt to collect any information from others including,
without limitation, personally identifiable information, without such party’s
prior consent;
(d) engage in any activities in such a manner as to expose ECOCANA or any third
party to liability or adversely affecting the name, reputation or business of
us or any such third party;
(e) commit a crime or in the course of committing a crime or for an unlawful
purpose to do any act that may damage the network or systems or cause the
quality of ECOCANA to be impaired;
(f) violating or attempting to violate the security of the website;
(g) Cause any illegal, offensive, defamatory material to be placed on or
associated with this website;
in breach of any copyright, trade mark,
privacy, confidence, or any other third party right;
(h) cause any inconvenience to ECOCANA, its employees, servants, agents,
software and other suppliers or any other third party (including, without
limitation, creating or procuring software viruses, chain letters, unsolicited
communications and ‘spam’).
ERRORS
We attempt to be as
accurate as possible and eliminate errors on the Sites; however, we do not
warrant that any product, service, description, photograph or image, pricing
(both physical store and online store) or other information is accurate,
complete, reliable, current or error-free. In the event of an error, whether on
the Sites, in an order confirmation, shipping calculation, in processing an
order, delivering a product or service or otherwise, we reserve the right to
correct such error and revise your order accordingly if necessary (including
charging the correct price) or to cancel the order and refund any amount
charged. Your sole remedy in the event of such error is to cancel your order
and obtain a refund.
PRICING &
AVAILABILITY
All prices are shown
in RM (Ringgit Malaysia) which adjusted to 0% GST
(from 1st June 2018); shipping and handling charges are additional. All
items are subject to availability and we reserve the right to impose quantity
limits on any order, to reject all or part of an order and to discontinue
products or services without notice, even if you have already placed your
order. All prices are subject to change without notice and you agree that
taxes/shipping cost may be adjusted from the amount shown on the billing
screens. Several factors may cause this, such as variances between processor
programs. Additionally, many products displayed on our Sites are also available
in ECOCANA physical store while supplies last, but you should not assume that
what you see on the Sites can always be seen in our physical store. Prices
displayed on the Site may vary from those in the physical store or from physical
store-advertised prices.
ORDER
When making an Order,
you must register as a guest or user account on our Site and you must
follow the instructions on our site as to how to make your Order and for
making changes to your prospective Order before you submit it to us.
Irrespective of any
previous price you have seen or heard, once you select a Product that you wish
to Order, you will then be shown or told (on the Site) the charges you must pay
including taxes, if applicable, and any applicable delivery charges. Unless
otherwise stipulated on the Site, all charges are in the currency then in force
in Malaysia (RM).
SHIPPING &
HANDLING
When we ship to you or
per your directions, you agree to pay the shipping and any handling charges
shown on the Sites when your order is placed. We reserve the right to increase,
decrease and add or eliminate charges from time to time and without prior
notice. When you ask us to ship to an ECOCANA store for pick-up, shipping is
free (however, some exclusions may apply, and we reserve the right to add
shipping and handling charges once we post them on the Sites). Generally,
shipping is by standard ground delivery. Any shipping or handling charges may
or may not reflect actual costs. All orders are shipment contracts, not
destination contracts, including orders shipped to an ECOCANA store for
pick-up. Any domestic shipping times (3-10 working days) and international
shipping (5 – 12 working days) shown on the sites are estimates only – actual
delivery dates may vary. We reserve a right to switch to other international
courier service company in the event of over-dimension / over-weight parcel
that not able handled by the selected courier service company.
You agree that you
will not obtain or direct shipment of product for export.
Product
Reviews
We may provide
specific opportunities for you to tell ECOCANA and other ECOCANA members or
users what you think about our products or services (“Product Reviews”). If you
take advantage of such a Product Review opportunity, you agree to state your
opinions lawfully, honestly and in good faith and to reveal to others any
conflict of interest or relationship that might influence your views (e.g., if
someone is paying or giving you something for free to encourage you to comment,
you agree to make appropriate disclosures). All Product Reviews are strictly
the opinion of the user posting such reviews, and ECOCANA does not endorse or
approve any such reviews or have any responsibility or liability for the
accuracy, appropriateness or content of such reviews. Finally, we may use a
third party to “power” or provide the opportunity to review products or
services. In that case, you will also need to review the terms of service for
that third party’s website, including its privacy policy, to determine whether
they are acceptable to you. If they are not, do not use its site or provide
Product Reviews.
Voucher
Code / Promotional Code
ECOCANA reserves the
right to reject your voucher code / promotional code that has been
tampered with or found in any way unacceptable. Voucher is non-refundable and
cannot be exchanged for cash in part or full and is valid for a single
transaction only. Customer is responsible to keep the voucher card in good
condition to avoid invalidity. Voucher code / card is only valid for online
purchase only. Every voucher is not transferable or exchangeable with other
customers.
Click here for Returns & Refund Policies.
NOTE: Violations of system or network
security may result in civil or criminal liability. Please check our Terms of
Use periodically for changes as we reserve the right to change the terms and
conditions of sale at anytime.
Last update May 2020